Terms of Service

Effective Date: September 27, 2026

Welcome to AYNAH. These Terms of Service govern your use of our website, online store, and purchase of AYNAH products.

By accessing our website or purchasing products from us, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.

1. About AYNAH

AYNAH operates an online store through which we offer skincare and cosmetic products, including sunscreen and related products.

The terms "AYNAH," "we," "us," and "our" refer to AYNAH and the operator of this online store.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to gain unauthorized access to our website or systems.

• Interfere with the security or operation of the website.

• Copy, reproduce, distribute, or commercially exploit our website content without permission.

• Submit false, misleading, or fraudulent information.

• Use our website to harm, abuse, or violate the rights of another person.

We reserve the right to suspend or terminate access to the website if we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, prices, and other information displayed on our website are accurate.

However:

• Product colors and appearance may vary slightly from images displayed on different devices.

• Packaging and labeling may change from time to time.

• Product information may be updated without prior notice.

• Availability of products may change at any time.

We do not guarantee that every product description, image, or other website content will always be completely accurate, current, or error-free.

4. Cosmetic Product Use

AYNAH products are intended for cosmetic and skincare use as described on the applicable product packaging and product page.

Customers should read the product label, ingredients, directions, warnings, and other applicable information before use.

If you have known allergies, sensitivities, or specific skin concerns, review the ingredients carefully and consult an appropriate healthcare professional when necessary.

Discontinue use if significant irritation or an adverse reaction occurs and seek appropriate professional advice.

AYNAH products are not intended to diagnose, treat, cure, or prevent any disease unless specifically stated and legally permitted.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, cancel, or limit an order for reasons including:

• Product availability.

• Pricing or listing errors.

• Suspected fraudulent activity.

• Incorrect customer or shipping information.

• Payment issues.

• Violation of these Terms of Service.

• Other legitimate business or operational reasons.

If we cancel an order after payment has been received, the eligible amount will be refunded through the applicable payment method.

6. Prices

Product prices displayed on our website are subject to change without prior notice.

Applicable taxes, shipping charges, or other charges, where applicable, will be displayed during the checkout process or otherwise communicated to the customer.

We reserve the right to correct pricing errors, including errors caused by technical or system issues.

7. Payments

Payments may be processed through third-party payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

We do not knowingly store complete payment-card information on our own systems where payment processing is handled by third-party payment providers.

Payment providers may have their own terms and privacy policies.

8. Shipping and Delivery

We will make reasonable efforts to dispatch orders within the estimated processing period shown on our website.

Delivery times may vary depending on:

• Delivery location.

• Courier availability.

• Weather conditions.

• Holidays.

• Public events.

• Logistics disruptions.

• Other circumstances outside our reasonable control.

Once an order has been handed over to the shipping provider, delays caused by the shipping provider may be outside our direct control.

Customers are responsible for providing accurate shipping and contact information.

9. Returns, Refunds and Exchanges

Returns, refunds, cancellations, and exchanges are governed by our Return & Refund Policy.

For hygiene and product-safety reasons, certain opened or used cosmetic products may not be eligible for return.

Please review our Return & Refund Policy before placing an order.

10. Promotions and Discounts

From time to time, AYNAH may offer discounts, promotional codes, bundles, free products, or other promotional offers.

Promotional offers may have additional terms, including:

• Expiration dates.

• Minimum purchase requirements.

• Product restrictions.

• Usage limits.

• One-time-use restrictions.

Unless otherwise stated, promotional offers cannot be combined with other offers.

We reserve the right to modify or cancel promotions at any time.

11. Intellectual Property

All content available on our website, including but not limited to:

• Brand names.

• Logos.

• Product images.

• Product descriptions.

• Graphics.

• Videos.

• Website design.

• Text.

• Marketing materials.

is owned by or licensed to AYNAH and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

12. Customer Reviews and User Content

If you submit reviews, photographs, comments, testimonials, or other content to AYNAH, you agree that the content must not:

• Be unlawful or fraudulent.

• Infringe another person's intellectual-property rights.

• Contain harmful or abusive material.

• Contain misleading claims.

• Contain malicious software or harmful code.

By submitting content, you grant AYNAH permission to use, reproduce, display, and publish that content for legitimate business, marketing, and promotional purposes, subject to applicable law.

You remain responsible for the content you submit.

13. Third-Party Services and Links

Our website may use or integrate third-party services, including payment processors, shipping providers, analytics services, advertising platforms, and other technology providers.

We may also provide links to third-party websites.

AYNAH is not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

14. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or free from errors.

The website may occasionally be unavailable because of maintenance, updates, technical problems, or circumstances beyond our reasonable control.

15. Limitation of Liability

To the maximum extent permitted by applicable law, AYNAH will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold AYNAH and its owners, employees, representatives, and service providers harmless from claims, losses, liabilities, damages, and expenses arising from:

• Your violation of these Terms.

• Your misuse of our website or products.

• Your violation of applicable law.

• Information or content submitted by you.

17. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and process personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

18. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the applicable matter and parties.

20. Contact Us

If you have questions about these Terms of Service, your order, or our products, please contact AYNAH through the customer-support contact information provided on our website.